About Fluicity

The Fluicity Platform

Surveys

Collect meaningful feedback and transform citizen input into clear, actionable insights.

Fluicity’s survey module is a powerful, versatile tool designed for public consultations of any scale. Create surveys with advanced logic, conditional paths, and a wide variety of question types — including short answers, multiple-choice, image-choice, geospatial mapping (drop pins, draw lines, polygons), and more.

Why local governments and organizations choose Fluicity surveys:

  • Fully intuitive builder tailored for citizen consultations.
  • Smart logic and branching to guide participants naturally.
  • Mobile-first, step-by-step experience that works seamlessly on any device.
  • Auto-save, progress reminders, and easy return to incomplete responses.
  • Seamless hybrid engagement — import and automatically transcribe offline/handwritten responses with intelligent OCR.
  • Real-time results visualisation and powerful built-in analysis tools.
  • Option to embed external surveys or run fully native ones.
  • White-label design that integrates directly into your existing website.

    Whether you need quick polls or in-depth consultations, Fluicity makes it simple to reach more citizens, gather higher-quality input, and make better-informed decisions.

Propose

Tap into the collective intelligence of your community.

Fluicity’s Propose module lets citizens and stakeholders propose ideas, share thoughts, and collaborate openly on topics that matter. Customise the submission form to collect exactly the information you need — from simple contributions to complex, multi-layered proposals.

Why our Propose feature excels at crowdsourcing:

  • Fully adaptable hub for idea walls, calls for proposals, contests, or open innovation challenges.
  • Intuitive form builder with flexible fields and multimedia support.
  • Rich community interaction through comments, likes, reactions, and constructive dialogue.
  • Transparent status updates and official responses to keep participants informed and build trust.
  • Granular permissions, moderation tools, and secure access controls
  • Powerful analysis tools (including AI assistance) to surface the strongest ideas quickly.

    Turn scattered suggestions into concrete, community-backed proposals that drive real change.

Mapping

Powerful geospatial tools for location-based citizen participation.

Fluicity’s Mapping feature provides intuitive, rich, location-specific data collection and visualisation. Perfect for urban planning, mobility, environment, placemaking, and infrastructure projects.

Why planners and engagement professionals love our mapping tools:

  • Simple yet powerful input methods: drop pins, draw polygons, draw lines.
  • Shapefile support and strong GIS compatibility for professional users.
  • Interactive maps embedded directly into your consultations.
  • Unified data format for easy export and further analysis in other tools.
  • Clear visual representations that help citizens understand complex spatial issues and participate meaningfully.

Participatory Budgeting

Enable citizens to directly shape public spending with confidence.

Fluicity’s end-to-end participatory budgeting tool lets you:

  • Crowdsource project ideas and let the community help prioritise and allocate funds.
  • Run fully customisable yet quick-to-launch processes (submit > analyse > vote > results).
  • Combine online and offline votes seamlessly for maximum inclusion.
  • Display transparent costs and let residents allocate their virtual budget.
  • Generate clear, data-driven results with vibrant community interaction (comments, likes, discussions).

    Citizens propose projects, comment, vote, and see the direct impact of their choices — strengthening trust and ownership in local decision-making.

Voting and Prioritisation

Give residents a direct, transparent voice in local decisions.

Fluicity offers flexible, secure voting and prioritisation methods so communities can choose from options, rank proposals, or allocate resources. Get clear, prioritised results fast while monitoring participation in real time on the back end.

Why organizations trust our voting solutions:

  • Multiple adaptable methods (approval, cumulative, ranking) to fit every need.
  • Seamless integration with ideas collected in previous phases.
  • Hybrid participation — online and paper votes easily digitised.
  • Live dashboards, automatic notifications, and email updates.
  • Significantly higher participation rates compared with traditional methods.

Community View

Turn one-off snapshots into continuous, real-time community insights.
Fluicity’s community view gives you always-on visibility into participation, sentiment, and engagement metrics. Move from costly sporadic surveys to a resource-efficient, dynamic stream of resident feedback that informs decisions and demonstrates responsive governance.

Optical Character Recognition (OCR)

Seamlessly bring offline citizen input into your online platform.

Fluicity’s OCR module enables the digitisation and coordination of paper-based input. Intelligent printed forms can be scanned using OCR, turning paper surveys from in-person engagements into structured digital data — automatically.

Why OCR makes hybrid engagement effortless:

  • Broader inclusion — reach citizens in environments where digital access is limited.
  • Printable forms can be generated directly from your online surveys and proposed activities.
  • Quick batch digitisation — simply scan and upload handwritten responses at scale.
  • High-accuracy handwriting transcription powered by intelligent OCR
  • Automated data integration eliminates hours of manual capture and reduces errors.
  • Unified data source combining offline and online responses in a single view
  • Optional anonymous participation to encourage honest, unfiltered feedback.

    OCR ensures no voice is left behind, whether contributions come from a town hall, a community workshop, or your online platform.

Insight

Why teams rely on insight:

AI-powered analysis that turns mountains of citizen input into clear, actionable insights.

Drowning in open-ended responses and overflowing spreadsheets? Fluicity’s Insight module is your AI-driven analysis assistant — built to organise, summarise, and surface what matters most, so your team can focus on decisions and dialogue rather than data wrangling.

  • Organise and categorise contributions in just a few clicks with advanced tagging.
  • Automatically summarise large volumes of textual and quantitative input.
  • Identify statistically significant trends across demographics, locations, and priorities.
  • Transparent input sourcing so every AI-generated summary can be verified by a human.
  • Purpose-built for public-sector language, ensuring relevant and reliable insights.
  • Reclaim at least 50% of the time typically spent on analysis and reporting.
  • Editable AI-generated summaries that flow directly into professional reports.

    With Insight, your organization moves from raw data to confident, evidence-based decisions — and closes the feedback loop with citizens faster and more often.

Applications

Engagement
Centralise participation, foster constructive dialogue, and build lasting trust with your community. Fluicity is the complete toolbox for insightful engagement across the full participation spectrum, from information sharing to full empowerment.

Planning
Co-create sustainable, inclusive, and liveable communities with residents at the centre. From initial concept development to final implementation, Fluicity supports meaningful engagement at every step of planning and placemaking projects.

Public Safety
Foster safer, stronger communities through open dialogue, collaboration, and responsive governance. Fluicity helps housing departments, social housing providers, and public safety teams deepen their understanding of residents’ needs and build trust.

Environment
Mobilise citizens to drive real climate action, promote environmental justice, and improve quality of life. Fluicity makes it easy to engage communities on complex topics such as mobility, waste, energy, green spaces, and climate resilience.

 

Benefits

Reach citizens
Powerful participation tools can be combined in a single project using an intuitive, step-by-step timeline that guides participants clearly.

Simplify engagements
Launch projects faster and manage them more efficiently with intuitive project setup, role-based permissions, and centralised input management to save time and reduce complexity.

Improve analysis and reporting
Real-time dashboards from powerful AI-assisted analysis, delivering deeper insights and professional reporting — all designed to turn raw citizen input into clear, actionable intelligence that supports better decision-making and closes the feedback loop with your community.

Why organizations choose Fluicity

Fluicity is more than just a participation platform; it’s a means of building trust amongst stakeholders, especially citizens. From quick consultations to complex participatory budgeting processes, our platform helps you engage more residents, analyse input faster, and close the feedback loop with transparency and impact.

Bring structured participation to your organization

If you would like to explore how the platform can support engagement in your city or organization, speak to our team