Measuring Impact: A Framework for Evaluating e-Participation Success
Municipalities often struggle to measure the success of their digital engagement beyond “number of registrants.” This article, building on lessons
Rethinking Civic Trust: Data Privacy in Municipal e-Participation
As South African municipalities adopt digital platforms to gather citizen input for Integrated Development Plans (IDPs), questions of data ownership,
Design and implementation strategies for e-participation in South Africa
e-Participation in local government enables community voices to be heard, among others, on local economic development, decision-making and enhancing service